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Visited Roots and Culture on 17th December 2020. No one in shop to serve me, went to shop next door to enquire where sales assistant had gone. I spotted someone in shop. Asked for the price of an oil, told £8 for a small bottle and £16 for a large bottle. I asked why the price had gone up from £12 to £16. The assistant checked a piece of paper and said small bottle £7 and large £14. I felt I was being deceived and I could of run off with the contents of the shop! I left the shop immediately. No sign on door to give opening and closing hours or contact details.

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